Logistics Customer Service Executive

Job Requirements

Education: Minimum Bachelor's degree

Experience: 6 months to 1 year of relevant experience

Minimum Requirements:

6 months to 1 year of experience in Logistics Customer Service / Courier Operations.

Good calling and communication skills.

Good follow-up and coordination skills.

Comfortable working in the Evening Shift.

Duties & Responsibilities

Make order confirmation calls.

Call customers for Shipper Advice to ensure smooth deliveries.

Follow up and monitor dispatched and pending shipments.

Coordinate with customers and courier teams to resolve delivery issues.

Handle and monitor courier claims and disputes.

Ensure monthly closure of pending shipments and claims.

Maintain proper tracking and reporting of logistics cases.

How to Apply

Deadline to Apply: 12-Oct-26

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