Relationship Manager

Experience: 1–3 Years
Role Summary: The Relationship Manager is responsible for building and maintaining strong relationships with individual and corporate clients, providing expert financial advice, and driving business development. The role focuses on portfolio growth, customer satisfaction, and Shariah-compliant financing solutions.

Key Responsibilities:

Business Development: Identify opportunities to grow the customer base by understanding client needs and recommending appropriate Shariah-compliant financial solutions (e.g., Murabaha, Ijarah, Diminishing Musharakah).

Financial Advisory: Provide expert financial advice to help clients make informed decisions regarding banking products and services.

Portfolio & Risk Management: Conduct regular reviews of client accounts, monitor financial health, and implement customer retention strategies. For commercial clients, conduct detailed credit assessments and structure credit facilities.

Compliance & Coordination: Collaborate with internal teams (Credit Risk, Shariah Compliance, Operations) for seamless service delivery and ensure all transactions comply with regulatory requirements and Shariah principles.

Required Skills:

Business Development & Sales Techniques

Client Relationship Management & Financial Advisory

Credit Assessment & Risk Management

Knowledge of Islamic Financing Modes

Strong Communication & Problem-Solving Skills