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Chat Support Specialist
Lahore
Posted on:
July 05, 2025
Total Applies:
0 Applicants
Job Details
Job Type
Full-time
Industry
Information Technology Services
Department
Call Center | Customer Service
Salary
50,000 – 70,000 PKR
Job Description
Kepler Tech Pvt. Ltd. is hiring a Chat Support Specialist to join our growing customer service team. If you’re tech-savvy, a strong communicator, and passionate about delivering outstanding support through live chat, we want to hear from you!
Key Responsibilities:
- Respond promptly and professionally to customer inquiries via live chat
- Resolve customer issues while maintaining a friendly and positive tone
- Log all customer interactions and escalate complex issues when necessary
- Collaborate with other departments to enhance the customer experience
Candidate Requirements:
- Minimum qualification: A-Levels or equivalent
- Excellent written English and communication skills
- Typing speed of 40+ WPM with high accuracy
- Strong multitasking and problem-solving skills
Job ID:
110
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