Job Summary:

Potato Logics is seeking enthusiastic and customer-focused individuals to join our Customer Support team. The ideal candidates will possess strong communication skills, a positive attitude, and the ability to handle customer interactions across various channels. This is a great opportunity for fresh graduates or early-career professionals looking to grow in a dynamic and supportive environment.

Key Responsibilities:

• Respond to customer inquiries via phone, email, and chat in a professional and courteous manner.
• Provide accurate product and service information to customers.
• Resolve basic issues and escalate complex problems to the appropriate department.
• Make outbound calls to existing customers for follow-ups and sales purposes.
• Maintain detailed records of customer interactions and transactions.
• Demonstrate empathy, patience, and professionalism in every customer interaction.
   

Requirements:

• Minimum education: F.A, ICS, or FSc. Final-year students and fresh graduates are encouraged to apply.
• Strong communication skills, both verbal and written.
• Basic computer literacy, including proficiency in MS Excel and data entry.
• Ability to work independently as well as part of a team.
• Customer-centric mindset with a willingness to learn and grow.